SHIPPING POLICY 🎀

We're so excited to get your Dollie order to you!

PROCESSING YOUR ORDER

Orders are processed after payment has been successfully received.

Please allow 8-11 business days for your order to be processed and prepared for shipment.

Once your order has been dispatched, you'll receive your tracking information where tracking is available.

DELIVERY TIMES

Estimated delivery times will be displayed at checkout or communicated with your order confirmation.

Please remember that delivery times are estimates and may vary due to courier delays, public holidays, peak periods or circumstances outside of our control.

TRACKING

Where tracking is available, your tracking information will be sent to the email address or contact details provided when placing your order.

Please make sure your delivery information is correct before completing your purchase.

WRONG DELIVERY INFORMATION

Dollie is not responsible for delays or additional costs caused by incorrect or incomplete delivery information supplied by the customer.

If you realise you've entered the wrong address, please contact us as soon as possible.

DELAYS

Although we do everything we can to ensure your order arrives on time, courier and delivery delays can occasionally happen.

If your order appears to be delayed, please contact us and we'll do our best to assist.